What We do
Carpeo is an innovative multi-channel contact business.
Think of all the smart things you'd want to do to gain efficiencies and add value to your customer contact.
Whether its helping with urgent service or sales pressures; adding new channels (social, webchat) or seamlessly blending and automating workflow and processes?
As a quality outsourced customer contact solutions provider we help clients get more value from their customer contacts quickly, cost effectively, painlessly.
Clients trust us to look after and engage their customers because:
- We're completely transparent and open
- We provide the best people to work on their behalf (UK, off-shore, homeworkers)
- On a highly agile multi-media platform that can flex and grow as needs evolve
Carpeo - Contact Innovation Delivered
What our customers say :
Carpeo have delivered outbound sales and appointment booking services for Carillion over the past 12 months.
Throughout the delivery of the campaign, Carpeo have demonstrated their responsiveness, in particular their ability to ramp up staffing and volumes within a short time frame.
This approach ensured that Carpeo stood out from other organisations, delivering similar activity.
The skills, knowledge and experience of the Carpeo team, ensured that the campaign targets were achieved and also added significant value to the delivery.
I would highly recommend Carpeo to any business that wishes to deploy an outsourcing solution, particularly due to the agility and bespoke approach they take in absolute delivery.
